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Shipping & Returns


Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


At this time, New Age to go only ships within the United States.

Deliveries are Usually made in 2 to 6 business days.  Packages weighing 10 pounds or less are delivered to your door by the USPS.  Packages weighing more than 10 pounds will be delivered by UPS or Federal Express.  Rural and remote areas may incur longer delivery times.  Orders shipping to Alaska & Hawaii will incur one additional business day for delivery.


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